How To Switch Web Hosting

Follow Our Simple Guide To Switch To HostHero
From Your Current Web Hosting Provider.

We've created a simple guide to assist you with transferring your websites from another web host to HostHero. The most difficult part of hosting with a new provider is migrating all of your data, domains, emails, and websites. HostHero makes it easy with our FREE website transfer and migration service. HostHero’s technicians will lead you through the process, and ensure your migration is completed successfully.

step 1

Sign Up for A Web Hosting Plan with HostHero

HostHero has been dedicated to providing Web Hosting solutions for small, medium and large scale businesses as well as personal websites for customers around the world. We'd be thrilled to host your website and will make transferring simple.

Signup Now and get 15% off your entire order using the coupon code: herotoday

Once you have signed up, you’ll receive an email with the subject 'New Account Information'. This email is very important and will contain your new hosting accounts login information.

step 2

Get Ready to Transfer Your Site

Now that you have an active account with HostHero, you’ll have to submit a Migration Request from the Client Area. Simply create a new Website Transfer Request Ticket and provide us with your domain name, current hosting control panel link and username and password. Our team will begin working on the migration and handle everything related to transferring your files, emails, DNS, etc.

At some point during this process, you’ll receive an email asking to change the DNS on your domain to our nameservers, OR the instructions for transferring your domain to us. Our friendly support team will tell you exactly how to do this, step by step. Migration can take from 1 hour to 48 hours, depending on the size of your websites.

step 3

Test Your Website

After everything has been uploaded and migrated to the HostHero servers, we’ll ask that you test the website, email, domain name, etc. to ensure everything is working correctly. If you find anything that isn’t working the same way it was on your old hosting provider’s service, let us know and we’ll look into it right away! Remember: the Domain Name System (DNS) can take up to 48 hours to propagate globally. Once the domain resolves to our IP Address, everything should be working correctly.

step 4

Cancel Your Old Hosting Account

It is important you wait until AFTER testing your website, to cancel your old web hosting service. Once you’ve confirmed everything is working correctly, you can contact your old web host to cancel the service. Ensure you’re canceling the “hosting” and NOT the domain registration. You’ll need to leave the Domain Name with your current registrar, OR go through the easy process of transferring it to HostHero (see Step #2 or contact us for more information).

That’s all there is to it! It’s really THAT easy to transfer your website to HostHero

Still need help? Our true in-house North American Sales & Support team is available 24/7. We’re always available to answer your questions so don't hesitate to ask! Call 1-888-973-4376 or Chat with us on Live Chat.