Can't Delete Emails on iPhone or iPad Print

If you receive an error similar to 'unable to move to trash folder' while deleting email on any iOS based device, you can do the following to fix this. This also applies to moving an email to any other mail folder.

Choose the Settings app on your homescreen
Choose Mail, Contacts, Calendars on the left
Select your HostHero hosted mail account in the Accounts list
Tap the Account email address, then Advanced at the bottom of the page
For the IMAP Path Prefix setting, change it to INBOX in all capitals
Go back (click the Account arrow in the upper left corner), then choose Done twice (upper right corner).

If it does not take effect immediately, restart your iOS device. Hold down power button, slide to power off, then press the power button again after the screen goes black.

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