Knowledgebase - HostHero

Do you accept PayPal payments? Yes, we accept PayPal as a form of payment.

Are there any additional fees or hidden fees? We very strongly believe in providing a transparent service, with no hidden fees. Some hosting...

Can I upgrade my account in the future Yes, you can easily upgrade your account at any time. The cost is simply the price difference...

Do you support Mod_Rewrite? Yes, All of HostHero web hosting servers come pre-configured for Mod_Rewrite and automatically...

Do your prices include GST? All Canadian residents will be charged GST.

Do your servers support ASP? While there are solutions that allow ASP web pages to run on a Linux server, they are far less...

Does HostHero have a money-back guarantee? ...

How do I move my site / domain to HostHero? To move your existing domain name or website to HostHero, simply complete our online order form...

How long will it take to set up my account? We always do our best to set new accounts up as quickly as possible, however we can only do so...

Is there a minimum term or contract period? Not at all. We do offer a discount to clients who pre-pay their hosting annually and bi-anually,...

What is a Dedicated IP address? What is a dedicated IP:This means that your site is the only one on the internet using that...

Will I have to put advertising on my website? No, we do not require our customers to place any advertising or banners on their website.